user@portfolio ~/ $
whoami --verbose
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██████╔╝██║ ██║██████╔╝ ██║ ██║ ██║█████╗ ██║ ██║██║ ██║██║ ██║
██╔═══╝ ██║ ██║██╔══██╗ ██║ ██║ ██║██╔══╝ ██║ ██║██║ ██║██║ ██║
██║ ╚██████╔╝██║ ██║ ██║ ╚██████╔╝██║ ╚██████╔╝███████╗██║╚██████╔╝
╚═╝ ╚═════╝ ╚═╝ ╚═╝ ╚═╝ ╚═════╝ ╚═╝ ╚═════╝ ╚══════╝╚═╝ ╚═════╝
// IT Support Specialist
3+ years
Customer & Technical Support Experience
Customer & Technical Support Experience
2000+
Customer Issues Resolved
Customer Issues Resolved
95%+
Customer Satisfaction & Service Quality
Customer Satisfaction & Service Quality
user@portfolio ~/ $
user@portfolio ~/ $
cat skills.json | jq '.'
4 domains · 22 skills
OS & Software
Windows 10/11
Ubuntu
Arch Linux
OS Deployment
Driver Management
System Recovery
BIOS / UEFI
Hardware
Laptop Repair
PC Assembly
Component Diagnosis
HDD / SSD
Peripheral Setup
Preventive Maintenance
Networking
LAN / WAN Setup
Cable Installation
Wi-Fi Configuration
TCP / IP Basics
Network Troubleshooting
Scripting & Dev
Python
Bash
HTML / CSS
React
Next.js
user@portfolio ~/ $
tail -n 100 experience.log
January 2025 — August 2025
IT Staff
▸ Pusat Laptop Nusantara · Pangandaran
Responsible for network installation, troubleshooting, software/hardware installation and also maintenance of laptop/computer units
both consumer units and store units while being a customer help desk.
June 2022 — December 2025
IT Staff
▸ Pusat Laptop Nusantara · Garut
Responsible for troubleshooting, software/hardware installation and also maintenance of laptop/computer units
both consumer units and store units. In addition, I am also responsible for performing additional QC on
laptops/computers sent by distributors before being displayed.
March 2022 — September 2022
Marketing Division
▸ Pusat Laptop Nusantara · Garut
As marketing division, im not only responsible for achieving monthly target but also responsible as customer help desk and consultant.
aditya@portfolio ~/projects $
ls -la --group-directories-first
work projects
🌐 PLNGRT-Landing-Page
Official landing page for Pusat Laptop Nusantara Garut.
Responsive design with product showcase and store info.
🌐 PLNPND-Landing-Page
Landing page for the Pangandaran branch — laptop catalog with filters,
product specs, customer testimonials and more refined UI/UX.
🛠 PLNGRT-Toolkit-R
Offline IT toolkit for technicians — like Ninite but fully offline.
Rebuilt with a modern Fluent Design UI. Handles app installs, driver
deployment, Windows updates, and activators.
fun projects
🍎 T470s-OpenCore-Monterey
OpenCore EFI config for macOS Monterey on a ThinkPad T470s (i7-7600U /
Intel HD 620). Full GPU acceleration, audio, sleep, and battery working.
🍎 T460-Hackintosh-Monterey
OpenCore EFI config for macOS Monterey on a ThinkPad T460 (i5-6300U /
Intel HD 520). Full GPU acceleration, audio, sleep, and battery working.
🐧 My-Arch-Install-Guide
Personal step-by-step Arch Linux install guide — covers partitioning,
locale, GRUB bootloader, networking, and user/sudo setup.
user@portfolio ~/ $
ping aditya.portfolio -t
Pinging aditya.portfolio with 32 bytes of data...