bash — ~/portfolio — 120×40
user@portfolio ~/ $ whoami --verbose
██████╗  ██████╗ ██████╗ ████████╗ ██████╗ ███████╗ ██████╗ ██╗     ██╗ ██████╗ 
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██████╔╝██║   ██║██████╔╝   ██║   ██║   ██║█████╗  ██║   ██║██║     ██║██║   ██║
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██║     ╚██████╔╝██║  ██║   ██║   ╚██████╔╝██║     ╚██████╔╝███████╗██║╚██████╔╝
╚═╝      ╚═════╝ ╚═╝  ╚═╝   ╚═╝    ╚═════╝ ╚═╝      ╚═════╝ ╚══════╝╚═╝ ╚═════╝ 
                                                                                
          
// IT Support Specialist
Location: Garut, Indonesia
Status: Open to Opportunities
Experience: 3+ years in IT Support
Specialization: Help Desk · Network Troubleshooting · Hardware & Software Troubleshooting
3+ years
Customer & Technical Support Experience
2000+
Customer Issues Resolved
95%+
Customer Satisfaction & Service Quality
user@portfolio ~/ $
skills.sh
user@portfolio ~/ $ cat skills.json | jq '.'
4 domains · 22 skills
OS & Software
Windows 10/11 Ubuntu Arch Linux OS Deployment Driver Management System Recovery BIOS / UEFI
Hardware
Laptop Repair PC Assembly Component Diagnosis HDD / SSD Peripheral Setup Preventive Maintenance
Networking
LAN / WAN Setup Cable Installation Wi-Fi Configuration TCP / IP Basics Network Troubleshooting
Scripting & Dev
Python Bash HTML / CSS React Next.js
experience.log
user@portfolio ~/ $ tail -n 100 experience.log
January 2025 — August 2025
IT Staff
▸ Pusat Laptop Nusantara · Pangandaran
Responsible for network installation, troubleshooting, software/hardware installation and also maintenance of laptop/computer units both consumer units and store units while being a customer help desk.
Networking  Maintenance  Troubleshooting  Help Desk
June 2022 — December 2025
IT Staff
▸ Pusat Laptop Nusantara · Garut
Responsible for troubleshooting, software/hardware installation and also maintenance of laptop/computer units both consumer units and store units. In addition, I am also responsible for performing additional QC on laptops/computers sent by distributors before being displayed.
Windows 10/11  Maintenance  Help Desk
March 2022 — September 2022
Marketing Division
▸ Pusat Laptop Nusantara · Garut
As marketing division, im not only responsible for achieving monthly target but also responsible as customer help desk and consultant.
Customer Relation  Selling
contact.sh
user@portfolio ~/ $ ping aditya.portfolio -t